Volanté Multi-Unit Restaurant POS Keeps it FRESH
Garden Fresh, a dual-concept cafeteria-style chain with 118 locations known for fresh, customizable all-you-can-eat meals, selected Volanté's Linux-based multi-unit restaurant POS system after a rigorous 13-vendor RFP process due to its superior reliability, security, cost-effectiveness, and comprehensive features including speed of service, menu and coupon management, loyalty programs, cash and attendance tracking, and tax processing.
About Garden Fresh
Garden Fresh is a dual-concept, cafeteria-style corporate chain with 118 company-owned restaurants in 15 sunbelt states, supplied by distribution centers in Atlanta and San Diego. Their two popular restaurant brands include Sweet Tomatoes and Souplantation.
Since 1978, over 300 million guests have helped Garden Fresh to be #1 in fresh produce and salads, made-from-scratch soups, hot-tossed pastas, freshly baked breads and muffins, fresh fruit, frozen yogurt, and more. Targeting the health-conscious market while creating a kid-friendly atmosphere has resulted in a wholesome business model.
Garden Fresh restaurants pride themselves on offering an all-you-care-to-eat dining experience where each guest can create a meal tailored to their needs, featuring impressive 60-foot salad bars.
The Need for an Integrated POS Solution
Garden Fresh had a variety of functional and business requirements ranging from speed of service, menu management, coupon handling, gift cards and loyalty programs to cash management, clocking attendance, and tax processing.
Additional concerns included Total Cost of Ownership, Multi-Unit Restaurant POS functionality, overall technology support models, multiple risk protection variables operating in a Linux environment, security application integration, and system interoperability.
“We chose Volanté Enterprise POS for its demonstrated ability to meet our enterprise operational needs and its ability to run transparently to the operator under Linux. We firmly believe Volanté/Linux to be superior from the standpoint of reliability, security and cost. Volanté has performed flawlessly.”
Our Robust Multi-Unit Restaurant POS Solution
Garden Fresh and Volanté began their relationship twelve years ago, but it wasn’t until a recent RFP process—one in which thirteen vendors were vetted to determine which was best aligned to Garden Fresh’s weighted business requirements—that Volanté was selected and subsequently rolled out.
With its next generation cross-platform compatibility, peer-to-peer, fault tolerant architecture, and data synchronization infrastructure, Volanté was chosen over ten major quick serve and casual dine competitors to meet the demanding Multi-Unit Restaurant POS requirements.
“I’m pleased with the ability of the terminal to continue to function for days with a downed server. In this case the server was sitting at FedEx in Chicago but they couldn’t deliver it because of the weather.”
Results/Benefits
Delivered on time and within budget, the entire Volanté Enterprise Multi-Unit Restaurant POS system was rolled out and operational across the chain within six months. The product is functioning as marketed, enabling Garden Fresh to deliver higher levels of customer service and better manage their business. Here are some of the other great aspects of working with Volanté:
- 1% increase in sales simply by leveraging Volanté software
- Management can make more accurate and confident decisions with respect to new programs
- Training per store took one hour per shift, a substantial amount less than expected
- Couponing pioneers, Garden Fresh’s success and expertise have been amplified by Volanté
Conclusion
Volanté offers cutting edge POS solutions that help multi-unit restaurant chains like Garden Fresh unlock their full potential. The software is customized to meet the most demanding business needs. Volanté is determined to help reduce errors, while creating efficient and flexible solutions. Volanté has the POS solution for you.
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